WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We will collect information about you when you open an account, or place an order for products or services, request further information from us or if you wish to contact our branch. The type of information we may collect includes your name, postal address, job title, e-mail address and telephone number so that we can contact you accordingly.
We may also obtain information about your usage of this website using Cookies.
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We may use the information provided by you:
- to process your order or manage your account (if applicable),,
- to notify you about important changes or developments to our site or services,
- for record keeping purposes,
- to keep you informed about our products and services that we offer.
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.
DISCLOSING YOUR DATA
We never make your personal details available to companies outside of WBS Ltd for marketing purposes.
However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, sending postal mail and e-mails and analysing data. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.
HOW IS YOUR INFORMATION PROTECTED?
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.
DATA PROTECTION ACT
WBS Ltd fully supports the requirements of the Data Protection Act and is committed to the protection of personal data belonging to our suppliers, customers and colleagues. We have internal Data Protection Policy and external website Privacy Policies in place which reflect the requirements of the DPA.
We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.